Our Return And Credit Policy

We realize that there may be times when an item you ordered needs to be returned.

Any item can be returned to us for any reason as long as you have the invoice included with your shipment, the products are undamaged, unopened and with seals intact. The products must be returned to us with in 30 days of the date the product was shipped to you. The refund will not include the shipping and handling expenses.

- Return all the products from your order. Partial returns are not allowed.

- Do not refuse your Delivery from the carrier or pay a 25% restocking fee.

- Please do not call the ATC main phone number.

- They are not set up to help You with returns and credit issues

ATC offers a "no questions asked" 30 day money back return policy from the date of shipment.  (Of course, your return credit will not include the shipping and handling costs.)

1. We must RECEIVE your returned product within 30 days of the date you received the product.

2. Returns requested after (30) days must be pre-approved and may be subject to a 25% restocking charge.

3. Only products received back in an unopened and undamaged state will be issued any credit. Opened or used products or otherwise damaged goods cannot be returned and credit will not be issued.

4. Should you refuse delivery on any product from our shipper, an automatic 25% restocking fee will be assessed.

5. In no case will any shipping or handling charges be credited on returned products.

6. No partial refunds can be granted.

7. Returns sent postage due or freight collect will not be accepted and will be returned to you to process correctly.

8. We do all Returns on Wednesdays. You will receive a credit to your original credit card the following Wednesday after we receive the return of your product. 

9. The time you might actually see the credit on your statement is under the control of your bank.

Please Fill Out This Product Refund Form So We Will Know When To Expect Your Return.

Go Ahead And Ship Your Return To Us At The Address Provided Here.

You Do Not Need A Confirming E-Mail From ATC Before Returning Your Product(s).   

Where and How To Return

We suggest you send the products in the original packaging and please make sure you keep your return shipping information is case the products are lost or damaged. Sending via some shipping media with a tracking number can be very helpful. We can not be responsible for products that are damaged in your return shipment.

Please use this address only:

ATC

Attention Returns

1302 Augusta National Boulevard

Winter Springs, FL 32708

Phone: (877) 372-2815  (Please do not call our main phone number as they are not set up to help you.)

Thanks giving us the opportunity to serve you,

The ATC Team